IT management delivered from one dashboard
Collabshield offers various tools to manage IT assets and events, monitor IT performance, and generate alerts.
Assets Management
Automatic Assets Importing
IT assets can either be automatically discovered and imported with network scans conducted by SSN products or uploaded with spreadsheet files.
Visualized Assets Management
The visual asset tree facilitates quick query and management of assets by cataloging device type, IP, MAC, version, physical location, department, user, images, and other asset details.
Topology management
The topology can accurately present the position of the device in the network
Faulty Device Management
The faulty device is associated with the event or the incident and the responsible engineer; its faulty status is synced and updated with the status of the event or the incident and the task progress of the responsible engineer.
Monitoring
Status monitor of all kinds of device
Monitor the status of PCs, servers, and network devices, including online/offline, CPU, memory, disk space, and network traffic.
Monitor all the data in one dashboard
The historical and real-time monitoring data can be viewed intuitively in the dashboard.
Generate Real-time Alarm
Provide fault log, support real-time alarm via email and/or SMS.
Event Management
Event creation
An event can be created as a task of normal IT operations such as updating software or configuration or an incident when a fault happens. The ticket of the event is sent to the responsible engineers via email or SMS.
Event processing
An event is composed of one or more tasks that are assigned to the responsible engineers; the progress of the tasks is tracked. Online collaboration and knowledge-sharing functions help the engineers efficiently finish the tasks.